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AI and Generative AI for Human Resource Professionals

Description

52% of HR leaders intend to use AI to improve the employee experience, 37% of HR professionals aim to use it to reduce costs, and 28% of HR experts will use it to support learning and development (L&D) activities.

AI and Gen AI adoptions are entrenching HR spaces. It’s high time for you to dive deep and leverage these amazing Technologies to make your HR organization transformationally efficient.

This intensive 5-hour workshop equips HR professionals with the knowledge and practical skills to leverage AI and Generative AI in their organizations. Participants will learn to identify automation opportunities, evaluate their impact, and prioritize implementations for maximum ROI. Through a blend of expert-led presentations, hands-on exercises, and collaborative group work, attendees will gain actionable insights on key focus areas including: identifying and prioritizing AI opportunities in HR, calculating ROI for AI transformation projects, managing change during AI implementation, crafting effective prompts for large language models (LLMs), and creating custom GPTs for HR-specific tasks.

Course Objectives

At the end of the session, the learners should be able to -

  • Identify AI and Generative AI automation Opportunities in their spaces
  • Evaluate and compare such Opportunities using multiple impact Parameters for the purpose of Prioritisation
  • Calculate ROI for your Pilot / Scaled AI Transformation
  • Perform Change Management of AI / Gen AI Transformation in the HR space
  • Craft effective LLM Prompts for Productivity improvement in your Teams
  • Create your own GPTs for mini Automations

Target Audience

This workshop is ideal for HR professionals in management and leadership roles, including -

  • HR Directors and VPs driving organizational strategy and digital transformation
  • Talent Acquisition Leaders seeking to innovate recruitment and selection processes
  • Learning & Development Leaders exploring AI-enhanced training solutions
  • HR Analytics Leaders aiming to leverage AI for deeper workforce insights
  • HR Business Partners advising on AI integration across various business functions
  • HRIS Managers spearheading AI implementation in HR systems

Workshop Agenda - "AI and Generative AI in HR: Transforming the Future of HR"

Total Duration – 5 hours

  • 1. Welcome and Introduction

    ○ Description: Brief introduction of the workshop objectives, facilitator, and participants.
    ○ Activity: Icebreaker activity: Participants share one area in HR where they see potential for AI/Gen AI application. (Use Mentimeter or yellow chits)

  • 2. Understanding AI and Generative AI Technologies

    ○ Description: Overview of AI, Machine Learning, and Generative AI with a focus on applications in the HR domain.
    ○ Topics Covered:
    ■ AI vs. Generative AI
    ■ Under the hood
    ■ Key HR processes where AI is making an impact (Recruitment, Employee Engagement, Learning & Development, etc.)
    ■ Examples of Generative AI solutions
    ■ Examples of AI solutions
    ○ Activities: Q&A Session: Open floor for participant questions.

  • 3. Hands-On Activity: AI Tools for Recruitment and Talent Management

    ○ Demo: Open AI Playground, creating your own GPTs, compare various Models, Prompt Engineering
    ○ Description: Participants explore AI tools and platforms for recruitment and talent management.
    ○ Activities: Hands-On Exercise: Participants work in pairs to explore the tools and evaluate their effectiveness.

  • 4. Group Activity: Designing an AI-Powered HR Solution

    ○ Description: Collaborative group work to design an AI solution for a specific HR problem.
    ○ Demo: Introduction to a few AI tools (e.g., Resume Parser, Assessment Creator, HR Analytics in Natural Language, HR Policy Chatbot).
    ○ Activities:
    ■ Divide participants into small groups.
    ■ Each group selects an HR challenge (e.g., bias in hiring, employee turnover, skills gap analysis).
    ■ Groups brainstorm and create a brief outline of an AI-powered solution, including key features and expected outcomes.

  • 5. Deep Dive: Generative AI Use Cases in HR - develop your Pilot

    ○ Description: In-depth session on specific use cases of Generative AI in HR, calculate ROI and Prioritize.
    ○ Activities:
    ■ Case Studies: Review real-world examples of Generative AI in HR.
    ■ Discussion: How to conduct a Step-by-Step prioritization process for your Pilot.

  • 6. Deep Dive: AI / Generative AI Capability Development, Change Management

    ○ Description: Go through AI Change Management process and Developing Capability in Business and Technology.
    ○ Activities:
    ■ Listing down current challenges in your space that hinders AI transformation.
    ■ Brainstorm on how to break those barriers.

  • 7. Conclusion and Next Steps

    ○ Description: Recap of key learnings, Q&A, and discussion on how to implement AI and Gen AI in their HR roles.
    ○ Activities:
    ■ Action Plan: Participants write down three actionable steps they will take to integrate AI in their HR function.
    ■ Feedback Survey: Collect feedback for future workshops.

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