Success Stories with Code4x
Real AI. Real Results. Real Impact.
Case Study 1
Automated IT Support Chatbot for Global Tech Enterprise
Client: A Fortune 500 IT services company
Solution: GenAI-powered IT Support Chatbot
Summary: We deployed an LLM-based IT support bot integrated with their ticketing system. The bot handled repetitive issues, resolved known errors, and improved SLA compliance—driving productivity across IT teams.
Case Study 1: Automated IT Support Chatbot for Global Tech Enterprise
Client: A Fortune 500 IT services company
Solution: GenAI-powered IT Support Chatbot
Impact:
- 68% reduction in human-agent workload
- Avg. response time reduced from 4 minutes to 15 seconds
- Ticket resolution automated for 70% of L1 queries
Case Study 2: AI Fraud Detection for Fintech Startup
Client: Digital payments platform
Solution: AI Fraud Detection + Transaction Pattern Monitoring
Impact:
- 45% drop in false positives
- 4x faster fraud flagging
- Increased customer trust and transaction volume
Summary: Our custom GenAI model identified behavioral anomalies and detected fraud patterns in real-time, cutting down manual review time and boosting user confidence.
Case Study 3: Personalized Customer Recommendation Engine
Client: Leading eCommerce retailer
Solution: AI-driven Product Recommendation Engine
Impact:
- 23% increase in average order value
- 31% higher customer retention
- 40% click-through rate on recommended items
Summary: Using customer data and LLM insights, we built a smart recommendation system that personalized shopping experiences for every user—turning browsers into buyers.
Ready to Become Our Next Success Story?
Let’s discuss how Generative AI can work for your business.